Nordic Blog

    How remote support can free you for more important go-live and upgrade tasks

    Posted by Nordic on Apr 25, 2017 9:23:29 AM

    You never see a race car driver pull over and change his or her own tires or fill up the gas tank. They have pit crews that are trained to support them. The crew monitors issues and fixes them with expert efficiency. The driver has enough things to worry about and an eye on the finish line.

    The same can be said of your team during a go-live or upgrade. There are constant increased support needs, but you want your team driving the car with the on-the-ground work, not changing tires.

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    Topics: go-live, upgrades, managed services, Epic upgrades

    Preparing for Epic implementation: Your go-live playbook [podcast]

    Posted by Nordic on Aug 3, 2016 3:11:24 PM

    There are thousands of things to consider before, during, and after your EHR go-live. Preparing super users, application teams, and end users requires initial and ongoing planning and support. Creating a strategy for your upcoming go-live can improve team preparedness, boost morale, help predict problems before they happen, and have your team crushing tickets on day one.

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    Topics: go-live, EHR rollouts, Epic implementation

    CIO Chris Belmont takes you behind MD Anderson's OneConnect go-live [video success story]

    Posted by Nordic on Jun 8, 2016 9:12:24 AM

    Let's just come out and say it. We were thrilled to partner with MD Anderson on what, to our knowledge, is the largest Epic big bang go-live ever. Shortly after go-live, we managed to catch up with MD Anderson CIO Chris Belmont and get some of his thoughts on what made this go-live so successful. 

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    Topics: go-live, Epic Beacon, Epic implementation, implementation leadership

    Nordic video series on Epic Conversion Planning: MAKING THE CUT – Episode 15 (Clinical)

    Posted by Nordic on Aug 5, 2015 5:47:00 AM

    Our saga wraps up as Nordic’s John Pollard addresses the night of cutover and post-cutover with Nordic Practice Director Megan Rice and Bellin Epic Operational Lead Gail Boushley. In this episode, we learn about who to recruit for your cutover team, what to do when the unexpected happens, and how to be prepared if it does.

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    Topics: planning, super user, clinical, go-live, cutover, staffing, Epic implementation, Epic project management

    Nordic video series on Epic Conversion Planning: MAKING THE CUT – Episode 10 (Rev Cycle)

    Posted by Nordic on Jun 2, 2015 8:16:00 AM

    In our last episode, we looked at the first 24 hours of revenue cycle cutover. In this episode, we’re focused on the first seven days of cutover and, specifically, the importance of communication. Nordic consultants Nick Daar and TJ Smith continue the conversation with Josh Kalscheur.

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    Topics: revenue cycle, billing, go-live, cutover, implementation, Epic optimization, communication strategies, Epic implementation, Epic project management

    Nordic video series on Epic Conversion Planning: MAKING THE CUT – Episode 9 (Rev Cycle)

    Posted by Nordic on May 27, 2015 8:54:00 AM

    We’re continuing our series on revenue cycle cutover and joined by Nordic consultants Nick Daar and TJ Smith.

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    Topics: revenue cycle, billing, go-live, cutover, Epic optimization, Epic conversion, Epic implementation, Epic project management

    Nordic video series on Epic Conversion Planning: MAKING THE CUT – Episode 8 (Rev Cycle)

    Posted by Nordic on May 13, 2015 9:23:00 AM

    We’re starting a new section of cutover planning this week. In this episode, we’re introducing Nordic consultants Nick Daar and TJ Smith as they discuss revenue cycle cutover.

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    Topics: planning, revenue cycle, go-live, cutover, upgrades, Epic optimization, Epic implementation, Epic project management

    Nordic video series on Epic Conversion Planning: MAKING THE CUT – Episode 7 (Pharmacy)

    Posted by Nordic on May 8, 2015 11:28:00 AM

    We’re wrapping up the pharmacy portion of cutover planning. In this episode, Jes Norman offers some lighter insights on Willow pharmacy cutover.

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    Topics: planning, Epic Willow, go-live, pharmacy, cutover, staffing, Epic conversion, Epic implementation, Epic project management

    Nordic video series on Epic Conversion Planning: MAKING THE CUT – Episode 6 (Pharmacy)

    Posted by Nordic on May 5, 2015 11:58:00 AM

    We’re continuing our focus on your pharmacy. In this episode, Jes Norman covers a lot of ground related to order prioritization, communication, and go-live support staff.

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    Topics: Epic Willow, go-live, pharmacy, cutover, Epic conversion, Epic Procedure Orders, Epic implementation, Epic project management

    Nordic video series on Epic Conversion Planning: MAKING THE CUT – Episode 5 (Pharmacy)

    Posted by Nordic on Apr 24, 2015 10:32:00 AM

    We’re continuing our focus on your pharmacy. In this episode, Jes Norman covers a lot of ground related to your Automated Dispensing System (ADS) and cutover.

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    Topics: Epic Willow, go-live, ADS, pharmacy, cutover, crosswalk, Epic conversion, Epic Procedure Orders, Epic implementation, Epic project management

    Nordic's Blog

    Insights to help you get the most from your Epic EHR

    Most of the time we're interviewing our Nordic consultants in one manner or another to gather tips and tricks that help you work better with Epic. Occasionally, we'll slip in a little fun to show you what it's like to partner with us. 

    If you have a topic that you'd like to see us cover here, let us know!

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