Nordic Blog

    Why change management is critical to a successful EHR transition [podcast]

    Posted by Nordic on Aug 7, 2017 9:35:26 AM

    If you’ve ever tried to implement a minuscule change in an office, you know that people don’t always respond well to new things. “I hate the new snacks in the break room,” you’ll hear people saying in the halls. “What was wrong with the old snacks? Why can’t we go back to those?”

    If this is true of something small like a snack switch, it’s magnified one hundredfold when you change EHRs, upgrade your existing system, or roll out your EHR to affiliate partners. Without the right change management, you risk months of frustration and backlash while people get used to the switch.

    On this podcast, Nordic Implementation Strategy Director Lindsey Manzuk, Director of Business Development Kristi Kempe, and Director of Affiliate Solutions Scott Isaacson talk best practices for effective change management around health IT transitions.

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    Topics: change management, Epic implementation

    How EHR implementations are getting more creative

    Posted by Nordic on Jun 27, 2017 9:07:31 AM

    In the 1930s, Nestlé had a problem: Thousands of pounds of coffee beans were sitting in warehouses in Brazil, driven by a surplus in beans and sales declines from the Great Depression. Nestle needed a way to preserve the coffee – and out of that problem came the invention of instant coffee, marketed as Nescafé starting in 1938.

    The healthcare industry is in a similar period of creative innovation. Budgets are tight, and good outcomes are critical to reimbursement. With the industry changing, healthcare organizations are becoming more creative in the way they align technology with care, and that extends to EHR implementations.

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    Topics: implementation, value-based care, mergers and acquisitions, Epic Community Connect, Epic implementation, Advisory

    6 essential tips for adding on Epic’s home care applications

    Posted by Nordic on Jun 15, 2017 4:18:57 PM

    With the population aging and value-based care an increasing priority, home healthcare is poised for a boom. If you’re like many healthcare organizations, you may be looking to add on Epic’s home care suite to integrate the patient record across the spectrum of care.

    A home care add-on can relieve the headaches of low revenue, manual billing, orders management, and poor provider communication, as well as improve patient safety via integrated medical management and patient charting. But home care is unique and requires a slightly different approach than other applications.

    We recently caught up with a few of our experienced Home Health and Hospice consultants Tom Fagan, Kelly Spangler, and Melanie Stamerjohn (pictured) to ask for their advice when adding the applications. Here are six things they suggested you need to know before adding on home care.

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    Topics: implementation, EHR optimization, Epic implementation, Epic Home Health

    5 critical steps within a successful Epic upgrade project

    Posted by Austin Hundley on Jan 25, 2017 11:02:06 AM

    You know what I love? The back-up camera on my car. Once considered a luxury you may not have even imagined, these cameras have become a standard safety feature, helping drivers (like me) avoid multitudes of injuries and harm. Moving to the latest release of Epic is a little like that, offering safety features and efficiencies you may not even realize are possible. Whether you’ve been on Epic for decades or a couple of months, you know that the latest version will allow you to be more effective and improve care.

    When approaching your first upgrade, you’ll likely have many questions, with the main one being “How can I ensure that my upgrade goes smoothly?” This post will give you an overview of upgrades, the general structure of an upgrade project, and then five critical steps that, if included in your project, will help you upgrade as smoothly as possible. Let’s dig in.

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    Topics: Epic support, Epic optimization, Epic training, Epic implementation, Epic upgrades, Epic project management

    What your health IT peers found interesting in 2016

    Posted by Nordic on Dec 30, 2016 1:02:00 PM

    The stories, blog posts, and podcasts your peers found most interesting in 2016 are representative of the way that healthcare IT has been evolving. If you missed any of these topics, look below for a brief synopis and a link to catch up on what you missed.

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    Topics: Epic optimization, EHR optimization, Phases of Care, EpicCare Link, managed services, assessments, Epic Community Connect, Epic implementation, implementation leadership

    Preparing for Epic implementation: Your go-live playbook [podcast]

    Posted by Nordic on Aug 3, 2016 3:11:24 PM

    There are thousands of things to consider before, during, and after your EHR go-live. Preparing super users, application teams, and end users requires initial and ongoing planning and support. Creating a strategy for your upcoming go-live can improve team preparedness, boost morale, help predict problems before they happen, and have your team crushing tickets on day one.

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    Topics: go-live, EHR rollouts, Epic implementation

    CIO Chris Belmont takes you behind MD Anderson's OneConnect go-live [video success story]

    Posted by Nordic on Jun 8, 2016 9:12:24 AM

    Let's just come out and say it. We were thrilled to partner with MD Anderson on what, to our knowledge, is the largest Epic big bang go-live ever. Shortly after go-live, we managed to catch up with MD Anderson CIO Chris Belmont and get some of his thoughts on what made this go-live so successful. 

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    Topics: go-live, Epic Beacon, Epic implementation, implementation leadership

    Large EHR implementations: Two critical success factors [video]

    Posted by Nordic on Apr 14, 2016 3:29:04 PM

    When you think about some of the largest EHR implementation projects, stories of missed deadlines and budget overruns probably come to mind. But what about the projects that were on-time and on-budget? What about the go-lives that went by without a hitch? What are the leadership keys to success in those projects?

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    Topics: EHR rollouts, project leadership, project management, Epic implementation, Advisory

    Tips for your Epic phases of care implementation

    Posted by Nordic on Feb 23, 2016 4:34:04 PM

    If you are interested in managing orders more efficiently, this brief video is for you. In the video, Nordic Senior Consultant Adrianna Baryla shares just a couple of tips that may make your Epic phases of care implementation go more smoothly. Rather read? Here's the transcript

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    Topics: Phases of Care, Epic implementation

    Pro tips for implementing Epic's MyChart

    Posted by Nordic on Nov 10, 2015 9:36:55 AM

    When it comes to making the most out of Epic’s MyChart, Senior Nordic Consultant Kassie Remo has a lot to offer. Nordic Practice Director Lauren Griessmeyer sat down with Kassie for a few minutes to learn more about Meaningful Use, patient engagement, and a number of pro tips for getting all you can out of Epic’s MyChart.

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    Topics: Meaningful Use, patient engagement, Epic MyChart, Epic implementation

    Nordic's Blog

    Insights to help you get the most from your Epic EHR

    Most of the time we're interviewing our Nordic consultants in one manner or another to gather tips and tricks that help you work better with Epic. Occasionally, we'll slip in a little fun to show you what it's like to partner with us. 

    If you have a topic that you'd like to see us cover here, let us know!

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