Almost every healthcare organization wants to improve provider efficiency in its EHR, but understanding where problems exist isn’t as simple. Some providers are experts in the EHR and don’t need intervention; others are struggling quietly without making their problems known.
Topics: data and analytics
First impressions are almost troublingly important. Research shows that we make judgments about trustworthiness, competence, and likeability within a fraction of a second of meeting someone – often before they even have the chance to speak.
For consultants, whose success hinges on building good relationships quickly, this insight may be more nerve-racking than it is useful. But luckily, there are a few ways to start building trust and establishing credibility as soon as you set foot on-site. We sat down with Senior Consultant Jes Adams to talk through her tips for hitting the ground running with a new contract.
If you’ve ever tried to implement a minuscule change in an office, you know that people don’t always respond well to new things. “I hate the new snacks in the break room,” you’ll hear people saying in the halls. “What was wrong with the old snacks? Why can’t we go back to those?”
If this is true of something small like a snack switch, it’s magnified one hundredfold when you change EHRs, upgrade your existing system, or roll out your EHR to affiliate partners. Without the right change management, you risk months of frustration and backlash while people get used to the switch.
On this podcast, Nordic Implementation Strategy Director Lindsey Manzuk, Director of Business Development Kristi Kempe, and Director of Affiliate Solutions Scott Isaacson talk best practices for effective change management around health IT transitions.
Think about the best relationships in your life. They probably have similar characteristics: A high level of trust, respect, and mutual delight in each other’s company.
Topics: Epic Consulting
Short-term readmissions are a frequent and costly contributor to healthcare utilization. Readmissions among Medicare patients cost billions in healthcare dollars, and those costs are expected to increase in the next decade.
But not all readmissions are created equal, and not all patients experience readmission in the same quantity. Among young people, readmissions are largely driven by psychiatric and substance abuse problems; for the elderly, it’s pneumonia, heart failure, and heart attacks. This means that reducing readmissions requires a targeted approach for high-risk populations, rather than a one-size-fits-all solution for all patients.
Topics: data and analytics
If you’re like most of us, you know that life isn’t just about work. Whether it’s an instrument, a writing project, or a marathon, you probably have a passion that occupies your mind during the quiet moments of every day. You may think to yourself, “How can I make sure I have the space to pursue my interests while I continue to thrive in my work?”
It takes 10,000 hours of practice to become an expert in something, says Malcolm Gladwell. If that’s true, consultant Sheri Long is almost certainly an expert at clinical informatics.
With more than two decades of health IT work under her belt, she can often sense an EHR issue before it happens. When it comes to clinical integration, she says, there’s nothing like experience to help you dig up a problem that will arise a few months down the road.
In this video, Sheri sits down with Senior Practice Director Josh Kalscheur to talk through “lessons learned” on integrating clinicals and revenue cycle. If you’d prefer to read rather than watch, the transcript is below.
After at least five years with Nordic, our “five-year club” consultants have seen a lot – and they want to share their wisdom with those who are newer to the field. Here, 10 of our tenured consultants give their best advice for newer consultants to succeed in a challenged, fast-paced healthcare environment.
The case for investing in women is strong. Research shows that companies with robust female leadership experience lower turnover, greater return on investment, and collectively higher IQ. Female leaders score high on innovation, communication, and methodology in the workplace.
For anyone who has worked with strong women, these metrics probably seem obvious. You might even question why, in 2017, we need to advocate for women in the workforce. And yet the data shows that we have a long way to go.
Choosing a consulting company can feel a little bit like online dating. From their online presence, every company seems like it could be a match: easy-going, successful, and open to whatever makes you happy. But you know from experience that not all companies look the same behind closed doors as they do on paper – so how do you tell the difference?