Nordic Blog

    Why we really, really love our jobs

    Posted by Nordic on Jun 21, 2017 3:13:21 PM

    "They say on your deathbed, you never wish you’d spent more time at the office, but I will. Got to be a lot better than a deathbed.” – Michael Scott, The Office

    We’re hesitant to identify too strongly with Michael Scott, but when it comes to this sentiment, we agree. When you work with amazing people on interesting things, it’s easy to love coming to work every day. Our culture is the reason we get consistently great reviews on Glassdoor — and why we’re on multiple industry lists of best places to work.

    If you’re wondering what it’s like to work at Nordic — or you already work here and want that warm, fuzzy feeling — check out our videos below.

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    Topics: culture, #NordicGivesBack

    6 essential tips for adding on Epic’s home care applications

    Posted by Nordic on Jun 15, 2017 4:18:57 PM

    With the population aging and value-based care an increasing priority, home healthcare is poised for a boom. If you’re like many healthcare organizations, you may be looking to add on Epic’s home care suite to integrate the patient record across the spectrum of care.

    A home care add-on can relieve the headaches of low revenue, manual billing, orders management, and poor provider communication, as well as improve patient safety via integrated medical management and patient charting. But home care is unique and requires a slightly different approach than other applications.

    We recently caught up with a few of our experienced Home Health and Hospice consultants Tom Fagan, Kelly Spangler, and Melanie Stamerjohn (pictured) to ask for their advice when adding the applications. Here are six things they suggested you need to know before adding on home care.

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    Topics: implementation, EHR optimization, Epic implementation, Epic Home Health

    How to make MyChart as indispensable as Amazon [podcast]

    Posted by Nordic on Jun 13, 2017 11:03:05 AM

    The average American checks his or her phone 2,617 times a day. Whatever that says about the future of social interactions, it almost certainly means that digital healthcare experiences – texting your doctor, snapping your rash – are poised to become the norm.

    In a world where Amazon and Uber are so ubiquitous, how do we make sure that patients and providers see MyChart as indispensable and use it to create a better patient experience? 

    Find out in this episode of the HIT Breakdown, where Nordic Senior Consultants Jake Aleckson and Tom Thliveris chat with InstaMed Security Officer Noah Dermer about the many ways MyChart can benefit your patients, providers, and organization. Listen, download, or read the transcript below. 
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    Topics: Epic MyChart, Epic optimization, EHR optimization, provider efficiency

    Why you shouldn’t delay your EHR upgrade

    Posted by Nordic on Jun 9, 2017 10:55:00 AM

    Let’s face it: As humans, we don’t always do what’s best for us. Thirty-five percent of people have admitted to delaying car repairs; another 25 percent have put off saving for retirement. Most people can identify with the thought, “I can have one more piece of pie – I’ll start my diet tomorrow.”

    The same is true of Epic upgrades. They take time and resources, and it can be tempting to put them off while you prioritize other tasks. But an Epic upgrade can be enormously beneficial for your end users and organization – and, with Nordic’s help, a lot easier than you expect.

    Watch this video of Lindsey Manzuk, Nordic’s Implementation Strategy Director, to understand how we can help you take advantage of new Epic enhancements.

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    Topics: Epic optimization, EHR optimization, Epic upgrades

    Why providers burn out on EHR documentation — and how to fix it

    Posted by Kelsey Bonney on Jun 7, 2017 1:42:26 PM

    Think back to your go-live. Providers were working hard to learn the new system and get ahead of the curve, and you expected that once go-live was over, you would return to pre-live volumes and efficiency. Unfortunately, Epic’s Provider Efficiency Profile (PEP) data is showing what your organization may intuitively know: even years after go-live, provider efficiency hasn’t recovered. In order to make up for some of these inefficiencies, providers are spending more than 10 percent of their time in the EHR after hours. 

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    Topics: documentation, Epic optimization, Physician Engagement, EHR optimization, physician efficiency

    A quick and painless intro to rolling out your EHR [2-min. video]

    Posted by Nordic on Jun 6, 2017 10:40:02 AM

    Have you ever tried to convince your friends to watch your new favorite TV show? You know they’ll love it, but they’re a little apprehensive to start a 22-episode run (and maybe a little sick of you talking about it).

    Rolling out your EHR to new sites can feel much the same way. Whether you’re extending your EHR to owned sites, newly merged or acquired sites, or independent partners, you know that your sites will be more efficient and high-functioning once they are live on Epic – but that doesn’t mean there aren’t challenges along the way. Luckily, you have a team on your side who has been there before.

    In this video, Director of Affiliate Solutions Andrea Schmeichel gives a quick overview of the three types of roll-outs Nordic handles and how they differ based on organizational needs.

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    Topics: Affiliate Solutions, mergers and acquisitions, Epic Community Connect

    5 areas to focus your 2017 MIPS strategy [1-min. video]

    Posted by Gigi Elizee, RN, MSN on Jun 2, 2017 9:59:16 AM

    If you're nervous about the first year of MIPS (Merit-based Incentive Payment System), you're not alone. While most providers can get behind "quality over quantity," the continued move toward quality-based payments can be stressful, especially in the initial 2017 transition period. Luckily, we have your back: a one-minute video of expert guidance from Nordic Senior Consultant Gigi Elizee, on how to build a MIPS submission strategy for maximum Medicare reimbursement.

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    Topics: population health, MACRA, quality measures, MIPS, PQRS

    Recap of expanded Community Giveback Week

    Posted by Nordic on May 24, 2017 9:53:34 AM

    "To do more for the world than the world does for you – that is success," Henry Ford once said.

    We strive to embody that idea every day by helping our client partners improve their organizations and their patients' experiences. We also strive to give back to the communities that have contributed to our success. That sentiment could be found at the heart of Nordic's fifth annual Community Giveback Week, which took place last week. Highlighting the week were events across our hometown of Madison and six more regional sites across the country, three more than 2016.

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    Topics: culture, #NordicGivesBack, Community Giveback Week

    Nordic kicks off 2017 Community Giveback Week

    Posted by Nordic on May 16, 2017 11:41:01 AM

    With the amount of good fortune we’ve experienced at Nordic over the past seven years, we recognize the importance of giving back and investing in the future of the communities in which we live and work. With that in mind, Winnie Karanja, founder and executive director of Maydm, was a great choice to address the home office in Madison and kick off Nordic’s fifth annual Community Giveback Week.

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    Topics: culture, corporate social responsibility, #NordicGivesBack, Community Giveback Week

    Piedmont success story: A framework for quick-win, value-based care initiatives [3-min. video]

    Posted by Nordic on May 15, 2017 10:53:16 AM

    While the state drink of Wisconsin is officially milk, many adults would argue that it's actually the brandy old fashioned (warning: slight rabbit hole with the history in that link). Now, if we offered you a nice Wisconsin brandy old fashioned (after 5 p.m., of course) and asked you to divide it back into the five ingredients that make the drink, you’d probably look at us like we were crazy. But that’s what meeting quality measures is like when all your information is stored in an unstructured blob.

    The challenge? You need discrete data. (Think ingredients.) The next challenge? Making it natural for providers to record that data within the context of their normal workflows (i.e., while they’re mixing the drink). Working with Piedmont Healthcare, Nordic proved how an agile approach to meeting two particular quality measures not only worked for their short-term physician quality reporting system (PQRS) and electronic clinical quality measures (eCGM) needs, but could also be applied to almost any quality measure they choose to tackle next.

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    Topics: population health, Epic optimization, EHR optimization, value-based care, quality measures

    Nordic's Blog

    Insights to help you get the most from your Epic EHR

    Most of the time we're interviewing our Nordic consultants in one manner or another to gather tips and tricks that help you work better with Epic. Occasionally, we'll slip in a little fun to show you what it's like to partner with us. 

    If you have a topic that you'd like to see us cover here, let us know!


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