Nordic Blog

    How to get two steps ahead of clinical integration issues [13-min. video]

    Posted by Nordic on Jul 21, 2017 10:40:41 AM

    It takes 10,000 hours of practice to become an expert in something, says Malcolm Gladwell. If that’s true, consultant Sheri Long is almost certainly an expert at clinical informatics.

    With more than two decades of health IT work under her belt, she can often sense an EHR issue before it happens. When it comes to clinical integration, she says, there’s nothing like experience to help you dig up a problem that will arise a few months down the road.

    In this video, Sheri sits down with Senior Practice Director Josh Kalscheur to talk through “lessons learned” on integrating clinicals and revenue cycle. If you’d prefer to read rather than watch, the transcript is below.

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    Topics: Advisory

    10 pieces of advice for new healthcare consultants

    Posted by Nordic on Jul 19, 2017 9:38:34 AM

    After at least five years with Nordic, our “five-year club” consultants have seen a lot – and they want to share their wisdom with those who are newer to the field. Here, 10 of our tenured consultants give their best advice for newer consultants to succeed in a challenged, fast-paced healthcare environment.

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    Topics: culture

    The real problem with EHR training isn’t webinars, learning styles, or physician buy-in

    Posted by Lauren Griessmeyer on Jul 18, 2017 10:57:59 AM

    Last week, HIStalk’s Dr. Jayne published a great editorial on the problems with EHR training. She called out a few of the problems she sees consistently, from unqualified trainers to irrelevant lessons to phoned-in tactics.

    These problems are certainly present in some organizations, but I believe they are symptoms of a larger issue.

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    Topics: Epic training

    Preparing for a client interview? Don’t forget these three critical steps.

    Posted by Nordic Senior Consultant Alexis Koliner, JD on Jul 13, 2017 10:28:09 AM

    I was recently discussing the topic of preparing for an interview with a friend, and he gave me this advice: "Step one: be awesome. Step two: Not needed, because you're already awesome."

    These are words to aspire to, but they don’t offer much practical advice. What do you need to do to "be awesome" in an interview? Conventional wisdom says that the best way to nail an interview is to prepare – so it follows that the way to be awesome is through preparation.

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    Topics: Epic Consulting

    Are you a brilliant woman? We’d like to talk.

    Posted by Nordic on Jul 11, 2017 12:00:05 PM

    The case for investing in women is strong. Research shows that companies with robust female leadership experience lower turnover, greater return on investment, and collectively higher IQ. Female leaders score high on innovation, communication, and methodology in the workplace.

    For anyone who has worked with strong women, these metrics probably seem obvious. You might even question why, in 2017, we need to advocate for women in the workforce. And yet the data shows that we have a long way to go.

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    Topics: Epic Consulting, consulting, culture, Life at Nordic

    How to tell if a consulting company is “the one”

    Posted by Nordic on Jul 6, 2017 9:15:02 AM

    Choosing a consulting company can feel a little bit like online dating. From their online presence, every company seems like it could be a match: easy-going, successful, and open to whatever makes you happy. But you know from experience that not all companies look the same behind closed doors as they do on paper – so how do you tell the difference?

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    Topics: Candidates, culture, Life at Nordic

    5 reasons not to miss Nordic’s bash this September

    Posted by Nordic on Jun 28, 2017 10:30:23 AM

    While you’re in Madison this September, don’t forget to stop by Nordic on Monday, Sept. 25 at 7 p.m. for our annual bash.

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    Topics: Madison, CMO, CIO

    How EHR implementations are getting more creative

    Posted by Nordic on Jun 27, 2017 9:07:31 AM

    In the 1930s, Nestlé had a problem: Thousands of pounds of coffee beans were sitting in warehouses in Brazil, driven by a surplus in beans and sales declines from the Great Depression. Nestle needed a way to preserve the coffee – and out of that problem came the invention of instant coffee, marketed as Nescafé starting in 1938.

    The healthcare industry is in a similar period of creative innovation. Budgets are tight, and good outcomes are critical to reimbursement. With the industry changing, healthcare organizations are becoming more creative in the way they align technology with care, and that extends to EHR implementations.

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    Topics: implementation, value-based care, mergers and acquisitions, Epic Community Connect, Epic implementation, Advisory

    Why we really, really love our jobs

    Posted by Nordic on Jun 21, 2017 3:13:21 PM

    "They say on your deathbed, you never wish you’d spent more time at the office, but I will. Got to be a lot better than a deathbed.” – Michael Scott, The Office

    We’re hesitant to identify too strongly with Michael Scott, but when it comes to this sentiment, we agree. When you work with amazing people on interesting things, it’s easy to love coming to work every day. Our culture is the reason we get consistently great reviews on Glassdoor — and why we’re on multiple industry lists of best places to work.

    If you’re wondering what it’s like to work at Nordic — or you already work here and want that warm, fuzzy feeling — check out our videos below.

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    Topics: culture, #NordicGivesBack

    6 essential tips for adding on Epic’s home care applications

    Posted by Nordic on Jun 15, 2017 4:18:57 PM

    With the population aging and value-based care an increasing priority, home healthcare is poised for a boom. If you’re like many healthcare organizations, you may be looking to add on Epic’s home care suite to integrate the patient record across the spectrum of care.

    A home care add-on can relieve the headaches of low revenue, manual billing, orders management, and poor provider communication, as well as improve patient safety via integrated medical management and patient charting. But home care is unique and requires a slightly different approach than other applications.

    We recently caught up with a few of our experienced Home Health and Hospice consultants Tom Fagan, Kelly Spangler, and Melanie Stamerjohn (pictured) to ask for their advice when adding the applications. Here are six things they suggested you need to know before adding on home care.

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    Topics: implementation, EHR optimization, Epic implementation, Epic Home Health

    Nordic's Blog

    Insights to help you get the most from your Epic EHR

    Most of the time we're interviewing our Nordic consultants in one manner or another to gather tips and tricks that help you work better with Epic. Occasionally, we'll slip in a little fun to show you what it's like to partner with us. 

    If you have a topic that you'd like to see us cover here, let us know!

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