Nordic Blog

    What #HIMSS17 CIOs shared about provider efficiency [CHIME Focus Group]

    Posted by Nordic on Feb 21, 2017 8:08:21 AM

    How are your peers tackling the challenge of provider efficiency? That's what Nordic VP of Business Line Development Matt Schaefer set out to understand during the discussion he led at a CHIME focus group earlier this week at HIMSS17. As you might expect, putting technology in place does not mean that providers are automatically more efficient.

    What would your providers do if they had more time? The answers Matt heard might surprise you. 

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    Topics: NordicLive, HIMSS17, provider efficiency

    A different way to approach ETL maintenance

    Posted by Tim Grilley on Feb 17, 2017 4:14:08 PM

    Let’s see if you’ve heard this one before. You lose an FTE in a critical, highly specialized EHR application area. You need someone who can hit the ground running ASAP. Of course, this is a classic scenario that calls for an experienced consultant – at least until you can find a high-quality FTE. And, most often, that might be the best approach. But these days, depending on the role, you might have some more creative approaches to explore.

    Let’s take a look at an example within data and analytics and see if you might rethink how you handle that all-too-familiar scenario.

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    Topics: data and analytics, managed services, ETL maintenance

    The importance of mentoring in healthcare IT [podcast]

    Posted by Nordic on Feb 15, 2017 4:14:10 PM

    Mentoring is more than just an expert teaching a student, it’s a method of education that allows a deeper level of learning and understanding for the client-side team. The best healthcare IT consultants understand how critical this skill is, ensuring that plenty of time is spent providing lessons learned and best practices to help make the client successful and equipping the client team for that day when the contract comes to its end. Nordic’s Implementation Strategy Director, Lindsey Manzuk, recently sat down with Scott Isaacson, Director of Affiliate Solutions, to discuss the importance of mentorship in the complicated land of healthcare IT.

    Enjoy the podcast. If you'd prefer to read, the full transcript is below. 

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    Topics: Epic Consulting, mentoring

    Physician practices with Epic EHR are well positioned for MIPS success

    Posted by Gigi Elizee, RN, MSN on Feb 15, 2017 9:45:00 AM

    The release of the proposed and final Merit-based Incentive Payment System (MIPS) rules published by CMS in 2016 brought about an initial flurry of consternation around the complexity of the new Quality Payment Program, which seeks to award payments to Medicare providers (or eligible clinicians) based on quality of care provided rather than quantity of services. Additionally, the rule serves to synthesize several incentive programs, including the Physician Quality Reporting System (PQRS), the EHR Incentive Program (Meaningful Use), and the Value-based Payment Modifier program.

    CMS and several health IT organizations have prioritized educating providers and making tools available such as the qpp.cms.gov website to help providers make sense of the program eligibility and requirements. Understandably, providers often look to their EHR vendors for guidance on translating policy to implementation and leveraging existing tools to minimize burdens often associated with new data reporting requirements.

    While the new quality payment program may seem daunting, medical practices using the Epic EHR for reporting existing programs such as PQRS and Meaningful Use (MU) should be confident they’re well-positioned to earn maximum points during the 2017 transition year, and thus, have improved chances of positive payment adjustments in 2019 and beyond. Medical practices with Epic's EHR are poised for success in each of the MIPS performance categories that will be included as part of the MIPS final score during the transition year: Quality, Accountable Care Information, and Improvement Activities.

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    Topics: Meaningful Use, medicare, Epic, CMS, MIPS, PQRS, Resource use reports, Epic reporting

    Community Connect success defined: on time/under budget

    Posted by Nordic on Feb 8, 2017 9:23:25 AM

    “Superlative performance is really a confluence of dozens of small skills or activities, each one learned or stumbled upon, which have been carefully drilled into habit and then are fitted together in a synthesized whole. There is nothing extraordinary or superhuman in any one of those actions; only the fact that they are done consistently and correctly, and all together, produce excellence.” – Dan Chambliss, The Mundanity of Excellence

    While Dan is referring to the achievements of competitive swimmers, the same can be said about consistently high-performing healthcare IT consultants.

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    Topics: Epic Community Connect

    CEO Bruce Cerullo shares a few things you might not know about Nordic

    Posted by Bruce Cerullo on Feb 7, 2017 2:11:56 PM



    Three years back, if you had asked the team what Nordic does, most would have said we’re the largest Epic consulting firm on the planet or that we have “the best depth, breadth, and quality in the industry.” Our client partners knew that if they had a talent need, we were the go-to source. 

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    Topics: revenue cycle, culture, Epic optimization, data and analytics, managed services, value-based care, mergers and acquisitions, Epic Community Connect, Epic upgrades

    5 critical steps within a successful Epic upgrade project

    Posted by Austin Hundley on Jan 25, 2017 11:02:06 AM

    You know what I love? The back-up camera on my car. Once considered a luxury you may not have even imagined, these cameras have become a standard safety feature, helping drivers (like me) avoid multitudes of injuries and harm. Moving to the latest release of Epic is a little like that, offering safety features and efficiencies you may not even realize are possible. Whether you’ve been on Epic for decades or a couple of months, you know that the latest version will allow you to be more effective and improve care.

    When approaching your first upgrade, you’ll likely have many questions, with the main one being “How can I ensure that my upgrade goes smoothly?” This post will give you an overview of upgrades, the general structure of an upgrade project, and then five critical steps that, if included in your project, will help you upgrade as smoothly as possible. Let’s dig in.

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    Topics: Epic support, Epic optimization, Epic training, Epic implementation, Epic upgrades, Epic project management

    What the best health IT consultants do at the end of their contracts [podcast]

    Posted by Nordic on Jan 10, 2017 3:25:53 PM

    Does my client want to extend? Is my resume up-to-date? What do I want to do next? If you're a consultant, these are just a few of the questions that should be floating around your head as you reach the end of your current contract. What do the best healthcare IT consultants do to make sure their transition from one client to the next is a smooth one? Find out in this episode of the HIT Breakdown in which Nordic’s VP of Consulting Services John Manzuk talks with Nordic Senior Consultant Dan Mau about the best ways to prepare yourself for an upcoming end of contract.

    Also, the full transcript is below.

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    Topics: Epic Consulting

    What your health IT peers found interesting in 2016

    Posted by Nordic on Dec 30, 2016 1:02:00 PM

    The stories, blog posts, and podcasts your peers found most interesting in 2016 are representative of the way that healthcare IT has been evolving. If you missed any of these topics, look below for a brief synopis and a link to catch up on what you missed.

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    Topics: Epic optimization, EHR optimization, Phases of Care, EpicCare Link, managed services, assessments, Epic Community Connect, Epic implementation, implementation leadership

    Population health: Nordic's role in meeting your evolving needs

    Posted by Nordic on Dec 28, 2016 10:34:40 AM

    Clearly the population health and value-based care space is evolving. As it evolves, you may be asking questions like these:

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    Topics: population health, Epic Healthy Planet, MACRA, HCC, RAF

    Nordic's Blog

    Insights to help you get the most from your Epic EHR

    Most of the time we're interviewing our Nordic consultants in one manner or another to gather tips and tricks that help you work better with Epic. Occasionally, we'll slip in a little fun to show you what it's like to partner with us. 

    If you have a topic that you'd like to see us cover here, let us know!

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